“We have been using ECM2FIRE for several years now. We not only utilize their products to notify our responders of incidents, but we send community groups vital messages that are separate from the calls dispatched from our 911 center. Their customer service is tremendous, anytime I have an issue my rep is just a phone call away. In fact, we had a hurricane Erma move through our community a few years ago, and we were without internet service for a few days. I called my rep and he sent out messages on my behalf to my crews and our community. That was really above and beyond what one can expect from a vendor.”